Domestic Shipping Policy
We value every purchase, and we do our best to honor all shipping requests to ensure you receive your items as quickly as possible. To guarantee that an item reaches you when expected, please read the shipping policy below for online orders.
Business shipping hours:
Monday — Friday, 9 a.m. — 3 p.m. EST, excluding national holidays
Shipment processing time
All orders are processed within 3-5 business days.
Shipping rates and delivery estimates
Estimated delivery time
3-5 business days
3-5 business days
2 business days
Shipping Time- The time it takes us to to pack and send out your order.
Delivery Date: The time it takes the post office (or other carrier) to deliver your order.
Orders ship within 3-5 business days. Please allow additional time during holiday seasons.
All orders $25+ receive free shipping via USPS.
Delivery times may vary based upon USPS.
Expedited shipping is available at additional cost.
Orders that have been confirmed as delivered will not be refunded nor reshipped.
Shipment confirmation and order tracking
You will receive a shipping confirmation email with a USPS tracking number.
Customs, duties, and taxes
Anna Clayton Jewelry is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer.
Anna Clayton Jewelry is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier(USPS) directly to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
We currently do not ship internationally.
For more information, email support firstname.lastname@example.org